Best Practices

Affinity Leader

Carl Field

Analytics Manager

UW Physicians

Objective

We are an CORE affinity group focused on Data Analytics for revenue cycle (Billing and Patient Access). We found that analtyics was consistently a top topic at the in-person conference and Best Practice groups and decided to form our own group. We explore analytical solutions from within Epic (e.g. Reporting Workbench, Radar/Pulse Dashboards, and SlicerDicer) and external to Epic (e.g. Tableau and PowerBI). Topics typically relate to sharing best practices, discussing common challenges, and reviewing new Epic reporting features. We welcome all, whether you are in a technical role or an operational role.

Call Cadence

3rd Thursday of the month 

8:00-9:30 AM PST

Affinity Leader

Michael Laukaitis

Director of Revenue Cycle Analytics 

UT Southwestern 

Objective

We are a newly created CORE affinity group that is focused on the creation and sharing of information related to Robotic Automation Processes, Machine Learning and Artificial Intelligence and the integration of these into Revenue Cycle processes. We will be meeting once a month and will be working on solutions that include, screen scraping, programming modifiers, input/output types variables, automation of emails and data integrity. The current software being utilized is UIPath but all software is welcome and can/will be discussed. This group is open to all.  Programmers, technical, or operational are all invited to expand our horizons on this new topic.

Call Cadence

2nd Thursday of the month  

8:30-9:30 AM PST 

Call Registration

Email Michael Laukaitis, Affinity Leader, to be added to the monthly calls. 

(see link below)

Affinity Leader

Abby Behm

Director of Revenue Cycle Academy 

Stanford Health Care

Objective

 We are a CORE affinity group focused on sharing experiences and best practices surrounding educational and quality assurance programming. As Revenue Cycle departments seek to standardize and optimize their practices, it has become clear that consistent education is key to ensuring users have the tools they need to be successful in their roles. Quality Assurance has been crucial in identifying the best opportunities for education, so it makes sense to include both pieces in our discussions. Topics will be centered around education and QA programming and structures.  

Audience

 Open to Revenue Cycle leaders that have or are looking to develop education and QA focused programs.

Call Cadence

Monthly - Timing TBD

Please complete the form below if you are interested in participating.

Affinity Leader 

Brandon McCord

Director of Patient Financial Access Services  

UT Southwestern   

Objective

We are a newly created CORE affinity group that is focused on sharing and collaborating on information related to payer platform.  We will meet once a month.  This group is open to all revenue cycle and operational EPIC users.

Call Cadence

Last Thursday of the month

1:00-2:00 PM CST

Call Registration

Email Brandon McCord, Affinity Leader, to be added to the monthly calls.

(see link below)

Affinity Leader

Brent Townsend

Director Physician Billing 

UT Southwestern Medical Center

Objective

Ability for new EPIC organizations to benchmark with seasoned EPIC organizations. Calls will be agenda driven to ensure the right subject knowledge experts on on the call.

Audience

Organizations about to come onto EPIC or organizations new to EPIC.

Call Cadence

TBD

We are currently gauging interest in this new group. 

We are looking for both Subject Matter Experts and new EPIC organizations to join this group.  Please complete the form below if you are interested in participating.

We are currently gauging interest in this new group as well as looking for an Affinity Leader. 

 Please complete the form below if you are interested in participating in this group and/or leading this group.