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Collaboration of Revenue Cycle Epic USers

Best Practice & Affinity Groups

Our Best Practice & Affinity groups allow individuals from Epic organizations all over the country come together on a monthly basis to connect, share knowledge, & review Epic functionality that is specific to their area of focus.


Best Practice sessions require Epic UserWeb access.

Our Best Practice Leaders

Megan Baca

Jamie Murray

Jamie Murray

HB Best Practice Leader

Hospital Billing Director

UCHealth

Jamie Murray

Jamie Murray

Jamie Murray

PB Best Practice Leader

Operations & Finance Associate Director

University of Utah Healthcare

Kim Pacheco

Jamie Murray

Kim Pacheco

PAS Best Practice Leader

Director Patient Access

University of Utah Health

Terri Meier

Angie Labadie

Kim Pacheco

Patient Experience / SBO Best Practice Leader

Assistant Vice Chancellor Revenue Cycle

University of Arkansas Medical Sciences

Angie Labadie

Angie Labadie

Angie Labadie

Revenue Integrity Best Practice Leader

Assistant Revenue Integrity Director

UC Irvine

Best Practice Groups

HOSPITAL BILLING (HB)

PATIENT ACCESS SERVICES (PAS)

PROFESSIONAL BILLING (PB)

Best Practice Leader

Megan Baca


Objective

Monthly webinar to share Hospital Billing best practices, to learn & to network.


Call Cadence

3rd Wednesday of the month

2:00-3:00 PM CST


Webinar Name (EPIC UserWeb)

CORE HB Best Practice Webinar

HB Best Practice Webinar Sign Up

PROFESSIONAL BILLING (PB)

PATIENT ACCESS SERVICES (PAS)

PROFESSIONAL BILLING (PB)

Best Practice Leader

Jamie Murray


Objective

All PB topics from Pre-Auth, Charge Review, Retro, Coding, AR follow up.


Call Cadence

3rd Thursday of the month

1:30-2:30 PM CST


Webinar Name (EPIC UserWeb)

PB CORE Best Practice

PB Best Practice Webinar Sign Up

PATIENT ACCESS SERVICES (PAS)

PATIENT ACCESS SERVICES (PAS)

PATIENT EXPERIENCE / SINGLE BILLING OFFICE (SBO)

Best Practice Leader

Kim Pacheco


Objective

Monthly webinar to share ideas, struggles, solutions for the ever changing world of Patient Access.


Call Cadence

1st Wednesday of the month

3:00-4:00 PM CST


Webinar Name (Epic UserWeb)

CORE Patient Access Best Practice

PAS Best Practice Webinar Sign Up

PATIENT EXPERIENCE / SINGLE BILLING OFFICE (SBO)

PATIENT EXPERIENCE / SINGLE BILLING OFFICE (SBO)

PATIENT EXPERIENCE / SINGLE BILLING OFFICE (SBO)

Best Practice Leader

Terri Meier


Objective

Monthly webinar to discuss the most up-to-date best practices, industry trends, and management practices in the self-pay space.


Call Cadence

2nd Friday of the month

2:00-3:00 PM CST


Webinar Name (EPIC UserWeb)

CORE SBO Best Practice

SBO Best Practice Webinar Sign Up

REVENUE INTEGRITY (RI)

PATIENT EXPERIENCE / SINGLE BILLING OFFICE (SBO)

REVENUE INTEGRITY (RI)

Best Practice Leader

Angie Labadie


Objective

Monthly webinar to discuss HB/PB charge capture, chargemaster, compliance, reconciliation, reporting, etc.


Call Cadence

3rd Tuesday of the month

10:00-11:00 AM CST


Webinar Name (EPIC UserWeb)

CORE Revenue Integrity Monthly Meeting

RI Best Practice Webinar Sign Up

Our Affinity Group Leaders

Carl Field

Michael Laukaitis

Michael Laukaitis

Data Analytics Leader

Analytics Manager

UW Physicians

Michael Laukaitis

Michael Laukaitis

Michael Laukaitis

RPA/ML/AI Leader

Director of Revenue Cycle Analytics 

UT Southwestern 

Julie Gordon

Michael Laukaitis

Julie Gordon

Education & Quality Assurance Leader

Revenue Cycle Training & QA Manager

UT Southwestern Medical Center

Affinity Groups

Data Analytics

Education & Quality Assurance

Data Analytics

Affinity Leader

Carl Field


Objective

We are an CORE affinity group focused on Data Analytics for revenue cycle (Billing and Patient Access). We found that analytics was consistently a top topic at the in-person conference and Best Practice groups and decided to form our own group. We explore analytical solutions from within Epic (e.g. Report

Affinity Leader

Carl Field


Objective

We are an CORE affinity group focused on Data Analytics for revenue cycle (Billing and Patient Access). We found that analytics was consistently a top topic at the in-person conference and Best Practice groups and decided to form our own group. We explore analytical solutions from within Epic (e.g. Reporting Workbench, Radar/Pulse Dashboards, and SlicerDicer) and external to Epic (e.g. Tableau and PowerBI). Topics typically relate to sharing best practices, discussing common challenges, and reviewing new Epic reporting features. We welcome all, whether you are in a technical role or an operational role.


Call Cadence

3rd Thursday of the month 

8:00-9:30 AM PST

Request Monthly Call Invite

RPA/ML/AI

Education & Quality Assurance

Data Analytics

Affinity Leader

Michael Laukaitis


Objective

We are a newly created CORE affinity group that is focused on the creation and sharing of information related to Robotic Automation Processes, Machine Learning and Artificial Intelligence and the integration of these into Revenue Cycle processes. We will be meeting once a month and will be working 

Affinity Leader

Michael Laukaitis


Objective

We are a newly created CORE affinity group that is focused on the creation and sharing of information related to Robotic Automation Processes, Machine Learning and Artificial Intelligence and the integration of these into Revenue Cycle processes. We will be meeting once a month and will be working on solutions that include, screen scraping, programming modifiers, input/output types variables, automation of emails and data integrity. The current software being utilized is UIPath but all software is welcome and can/will be discussed. This group is open to all.  Programmers, technical, or operational are all invited to expand our horizons on this new topic.


Call Cadence

2nd Thursday of the month  

8:30-9:30 AM PST 

Request Monthly Call Invite

Education & Quality Assurance

Education & Quality Assurance

Education & Quality Assurance

Affinity Leader

Abby Behm


Objective

 We are a CORE affinity group focused on sharing experiences and best practices surrounding educational and quality assurance programming. As Revenue Cycle departments seek to standardize and optimize their practices, it has become clear that consistent education is key to ensuring users have the tools the

Affinity Leader

Abby Behm


Objective

 We are a CORE affinity group focused on sharing experiences and best practices surrounding educational and quality assurance programming. As Revenue Cycle departments seek to standardize and optimize their practices, it has become clear that consistent education is key to ensuring users have the tools they need to be successful in their roles. Quality Assurance has been crucial in identifying the best opportunities for education, so it makes sense to include both pieces in our discussions. Topics will be centered around education and QA programming and structures.  


Call Cadence

4th Monday of the month

1:00-2:00 PM PST

Request Monthly Call Invite


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