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Best Practice Groups
Hospital Billing (HB)
Objective
Monthly webinar to share Hospital Billing best practices, to learn, & to network.
Call Cadence
3rd Wednesday of the month
2:00-3:00 PM CST
Webinar Name (EPIC UserWeb)
CORE HB Best Practice Webinar
Megan Baca
HB Best Practice Co-Leader
Hospital Billing Director
UCHealth
Deanna Caballero
HB Best Practice Co-Leader
Hospital Billing Director
Cottage Health
Professional Billing (PB)
Objective
All PB topics from pre-auth, charge review, retro, coding, and AR follow-up.
Call Cadence
3rd Thursday of the month
1:30-2:30 PM CST
Webinar Name (EPIC UserWeb)
PB CORE Best Practice
Dawn Newberry
Dawn Newberry
PB Best Practice Co-Leader
Director AR and Denials Management
University of Utah Healthcare
Tammy Bickle
Dawn Newberry
PB Best Practice Co-Leader
Senior Director, PB Billing & Coding
Oregon Health & Science University (OHSU)
Patient Access Services (PAS)
Objective
Monthly webinar to share ideas, struggles, and solutions for the ever-changing world of Patient Access.
Call Cadence
1st Wednesday of the month
3:00-4:00 PM CST
Webinar Name (Epic UserWeb)
CORE Patient Access Best Practice
Kim Pacheco
PAS Best Practice Co-Leader
Director Patient Access
University of Utah Health
Claudia Peralta
PAS Best Practice Co-Leader
Senior Manager, Patient Access Services
Stanford Health Care
Patient Experience / SBO
Objective
Monthly webinar to discuss the most up-to-date best practices, industry trends, and management practices in the self-pay space.
Call Cadence
2nd Friday of the month
2:00-3:00 PM CST
Webinar Name (EPIC UserWeb)
CORE SBO Best Practice
Terri Meier
Kristine Grajo
Patient Experience / SBO Best Practice Co-Leader
Assistant Vice Chancellor Revenue Cycle
University of Arkansas Medical Sciences
Kristine Grajo
Kristine Grajo
Patient Experience / SBO Best Practice Co-Leader
Director Rev Cycle Academy & Talent Development
Stanford Health Care
Revenue Integrity
Objective
Monthly webinar to discuss HB/PB charge capture, chargemaster, compliance, reconciliation, reporting, etc.
Call Cadence
3rd Tuesday of the month
10:00-11:00 AM CST
Webinar Name (EPIC UserWeb)
CORE Revenue Integrity Monthly Meeting
Angie Labadie
Revenue Integrity Best Practice Co-Leader
Assistant Revenue Integrity Director
UC Irvine
Kristien Karmarkar
Kristien Karmarkar
Revenue Integrity Best Practice Co-Leader
Executive Director Rev & Billing Integrity
Stanford Children's Health
Affinity Groups
Carl Field
Michael Laukaitis
Michael Laukaitis
Data Analytics - Affinity Leader
Analytics Manager
UW Physicians
Objective
We are an CORE affinity group focused on Data Analytics for revenue cycle (Billing and Patient Access). We found that analytics was consistently a top topic at the in-person conference and Best Practice groups and decided to form our own group. We explore analytical so
Data Analytics - Affinity Leader
Analytics Manager
UW Physicians
Objective
We are an CORE affinity group focused on Data Analytics for revenue cycle (Billing and Patient Access). We found that analytics was consistently a top topic at the in-person conference and Best Practice groups and decided to form our own group. We explore analytical solutions from within Epic (e.g. Reporting Workbench, Radar/Pulse Dashboards, and SlicerDicer) and external to Epic (e.g. Tableau and PowerBI). Topics typically relate to sharing best practices, discussing common challenges, and reviewing new Epic reporting features. We welcome all, whether you are in a technical role or an operational role.
Call Cadence
3rd Thursday of the month
10:00-11:00 AM CST
Michael Laukaitis
Michael Laukaitis
Michael Laukaitis
RPA/ML/AI - Affinity Leader
Director, Revenue Cycle Analytics
UT Southwestern
Objective
We are a newly created CORE affinity group that is focused on the creation and sharing of information related to Robotic Automation Processes, Machine Learning and Artificial Intelligence and the integration of these into Revenue Cycle processes. We will
RPA/ML/AI - Affinity Leader
Director, Revenue Cycle Analytics
UT Southwestern
Objective
We are a newly created CORE affinity group that is focused on the creation and sharing of information related to Robotic Automation Processes, Machine Learning and Artificial Intelligence and the integration of these into Revenue Cycle processes. We will be meeting once a month and will be working on solutions that include, screen scraping, programming modifiers, input/output types variables, automation of emails and data integrity. The current software being utilized is UIPath but all software is welcome and can/will be discussed. This group is open to all. Programmers, technical, or operational are all invited to expand our horizons on this new topic.
Call Cadence
2nd Thursday of the month
10:30-11:30 AM CST
Julie Gordon
Michael Laukaitis
Julie Gordon
Education & QA - Affinity Leader
Revenue Cycle Training & QA Manager
UT Southwestern Medical Center
Objective
We are a CORE affinity group focused on sharing experiences and best practices surrounding educational and quality assurance programming. As Revenue Cycle departments seek to standardize and optimize their practices, it has become cl
Education & QA - Affinity Leader
Revenue Cycle Training & QA Manager
UT Southwestern Medical Center
Objective
We are a CORE affinity group focused on sharing experiences and best practices surrounding educational and quality assurance programming. As Revenue Cycle departments seek to standardize and optimize their practices, it has become clear that consistent education is key to ensuring users have the tools they need to be successful in their roles. Quality Assurance has been crucial in identifying the best opportunities for education, so it makes sense to include both pieces in our discussions. Topics will be centered around education and QA programming and structures.
Call Cadence
4th Monday of the month
3:00-4:00 PM CST
Corey Kosch
Michael Laukaitis
Julie Gordon
Revenue Cycle Informaticists & Builders - Affinity Leader
Revenue Cycle & Business Applications Project Manager
University Hospitals - Cleveland
Objective
This group brings together revenue cycle informaticists and Epic builders across CORE organizations to share how their teams are structured, including job descriptions, interaction mode
Revenue Cycle Informaticists & Builders - Affinity Leader
Revenue Cycle & Business Applications Project Manager
University Hospitals - Cleveland
Objective
This group brings together revenue cycle informaticists and Epic builders across CORE organizations to share how their teams are structured, including job descriptions, interaction models with IT and operations, and common operational goals. It’s a forum where we can all create and share information related to data-driven and tech-enabled optimization of revenue cycle performance. The group also serves as a space to collaborate on solving operational problems through better system design, workflow configuration, and aligned strategy.
Call Cadence
1st Wednesday of the month
12:00-1:00 PM CST